Hyper‑Personalization, Powered by Context.

evamX empowers you to deliver truly personalized experiences, in the right context, on the right channel, at the right time. It’s not just engagement; it’s hyper‑personalization at real‑time speed.

  • Hyper-personalized at scale
  • Real-time contextual decisioning
  • Omnichannel consistency
  • Always learning

See your use case live

Trusted By

    Turning Context into Connection

    Dynamic Segmentation

    Dynamic Segmentation

    evamX constantly analyzes behavioral and contextual signals to adjust segments instantly.

    Contextual Triggers

    Contextual Triggers

    Every interaction is an opportunity. evamX detects shifts in customer intent, from location changes to in‑app actions, and triggers personalized experiences right when relevance peaks.

    Real-Time Cross-Channel Flow

    Real-Time Cross-Channel Flow

    Coordinate hyper‑personalized journeys across app, web, email, and offline touchpoints. Each message adapts to the moment, ensuring the experience feels natural, timely, and unified.

    High‑Impact Use Cases

    Banking

    Banking

    Real-Time Offer Matching

    • Detect key moments like salary deposits and instantly present the most relevant product.
    • Live eligibility & personalization
    • Next‑Best‑Offer selection with context
    • Instant in‑app or SMS engagement

    Telecom

    Telecom

    Adaptive Plan Recommendation

    • Respond to usage spikes with the best bundle or care action before churn risk rises.
    • Real‑time usage sensing
    • Context‑aware upsell or care flows
    • Fatigue and frequency management

    Retail & E-Commerce

    Retail & E-Commerce

    Dynamic Product Discovery

    • Re‑rank products and offers based on session intent and inventory.
    • Behavioral + inventory signals
    • AI‑based offer ranking
    • In‑session abandonment recovery

    Aviation

    Aviation

    Personalized Travel Journeys

    • Proactively assist during disruptions and reward loyalty with context‑aware offers.
    • Delay or gate change detection
    • Best care response per traveler
    • Wallet/passbook integration for instant engagement

    Core Capabilities That Drive Hyper‑Personalization


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    Unified Profile & Context

    Merge CRM, events, and session data for a 360° view

    Per‑user state updated in milliseconds

    Consent and preference‑aware personalization

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    Hyper‑personalized Decisioning

    Eligibility, suppression, and priority rules

    Offer ranking with business guardrails

    Closed‑loop response tracking and logging

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    Omnichannel Delivery

    Push, in‑app, email, SMS, web banners, call center

    Inbound widgets for contextual NBO

    Frequency and fatigue management

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    Experimentation & Learning

    A/B and multi‑armed bandit tests

    Journey and offer‑level performance reports

    Continuous feedback to optimize decisions

    Real-life examples of real-time marketing excellence

    • 4× faster. 10× smarter. 100% real-time Moldcell now turns every customer signal into the right action with Evam./resources/success-story/how-moldcell-runs-real-time-marketing-with-evam
      4× faster. 10× smarter. 100% real-time Moldcell now turns every customer signal into the right action with Evam.
      August 22, 2025
      4× faster. 10× smarter. 100% real-time Moldcell now turns every customer signal into the right action with Evam.
    • 20% AOV growth by converting intent into action with real-time journeys./resources/success-story/how-lcw-is-boosting-conversions-with-evams-real-time-engagement
      20% AOV growth by converting intent into action with real-time journeys.
      July 9, 2025
      20% AOV growth by converting intent into action with real-time journeys.
    • 77% cost reduction and 2x conversion rates by shifting from manual campaigns to real-time, automated journeys./resources/success-story/how-tbi-bank-doubled-conversions-with-real-time-engagement
      77% cost reduction and 2x conversion rates by shifting from manual campaigns to real-time, automated journeys.
      Apr 3, 2025
      77% cost reduction and 2x conversion rates by shifting from manual campaigns to real-time, automated journeys.
    • +150% upsell. −50% call center traffic. Real-time engagement at scale./resources/success-story/evam-x-bank-abb-upsell-growth-success-story
      +150% upsell. −50% call center traffic. Real-time engagement at scale.
      Jan 27, 2025
      +150% upsell. −50% call center traffic. Real-time engagement at scale.
    • Kapital Bank turned real-time data into +16% deposit growth with 96 active journeys./resources/success-story/kapital-bank-turned-data-into-growth
      Kapital Bank turned real-time data into +16% deposit growth with 96 active journeys.
      Dec 20, 2024
      Kapital Bank turned real-time data into +16% deposit growth with 96 active journeys.
    • 500+ real-time triggers and 20+ partner campaigns turning telecom data into scalable, revenue-generating marketing/resources/success-story/jazz
      500+ real-time triggers and 20+ partner campaigns turning telecom data into scalable, revenue-generating marketing
      August 29, 2024
      500+ real-time triggers and 20+ partner campaigns turning telecom data into scalable, revenue-generating marketing
    • 6x higher conversion rates with real-time, event-driven customer journeys/resources/success-story/home-credit-bank-kazakhstan
      6x higher conversion rates with real-time, event-driven customer journeys
      October 3, 2023
      6x higher conversion rates with real-time, event-driven customer journeys
    • Delivering real-time, hyper-personalized journeys in just 6 weeks/resources/success-story/garanti-bbva
      Delivering real-time, hyper-personalized journeys in just 6 weeks
      June 5, 2023
      Delivering real-time, hyper-personalized journeys in just 6 weeks
    • Doubling offer acceptance with real-time, personalized journeys across 200+ scenarios./resources/success-story/turkcell
      Doubling offer acceptance with real-time, personalized journeys across 200+ scenarios.
      October 5, 2022
      Doubling offer acceptance with real-time, personalized journeys across 200+ scenarios.
    • 40% higher renewal rates with real-time, personalized customer journeys/resources/success-story/sigortamnet
      40% higher renewal rates with real-time, personalized customer journeys
      September 8, 2022
      40% higher renewal rates with real-time, personalized customer journeys